Expert Panel | Outsourcing in a Legal Context

Event Recording

6 August 2020

TopicOperational Management
TypeEvent Recording
CPD1 - Practice Management and Business Skills

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To outsource or not to outsource, that is the question facing many law firms today.

In this webinar recording Svetlana Johnson from the ALPMA VIC Branch Executive committee facilitates a panel discussion on legal outsourcing. Joining Svetlana were Jon Kenton, a consultant with Elevate Serivces, Mike Brookes of Hall & Wilcox and Michael Wellavize of White & Case.

The discussion covers many facets of Outsourcing in the Legal Context including:

  • What is outsourcing?
  • What is the difference between outsourcing and off-shoring?
  • Why would we outsource, what are the benefits?
  • What can we outsource?
  • How will outsourcing affect our clients?
  • How do we wisely choose a supplier?
  • How do we manage change once the firm decides to outsource?

These and many other topics will be discussed from both sides of the argument. We hear from a firm who does outsource, from a firm who has investigated it and decided against it and a consultant who advocates for it.

Provided by

Svetlana Johnson

Jon Kenton
Head of Consulting APAC at Elevate Services

An experienced strategic enabler and change agent, Jon Kenton has worked for over 20 years in the Professional Services industry in the UK, USA and Australia, including premium brands such as Royal Bank of Scotland, NAB, Corrs Chambers Westgarth and now Elevate Services. Jon has transformed individual business units, driven organisation-wide strategic change and created new ground-breaking businesses. Always searching for a more efficient, effective and strategic way to solve existing client problems, Jon helps clients make necessary strategic change happen in a pragmatic, sustainable way.

Mike Brookes
General Counsel at Hall & Wilcox

As the General Counsel at Hall & Wilcox, he manages a team of in-house legal professionals. The team looks after the development of high quality, legally correct precedents for use by lawyers in all practice areas. The team is also responsible for implementing and overseeing quality control and risk management policies and procedures, designed to enable the firm to manage its legal risks.

Mike also looks after the firm’s company secretarial duties and responsibilities, as well as acting as an advisor to the firm on all general legal queries relating to the firm’s business, including its duties and obligations under the various legal profession statutes, regulations and rules.

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