Loose Threads: Why Communication Can Unravel Your Cultural Fabric

This session focuses on the centrality of communication to law firm culture and leadership.  If culture is represented by informal norms in the workplace, leadership enforces these norms, for better or worse. The way we communicate with each other in the workplace underpins culture and leadership, which in turn drives staff engagement and output.

Yet communication is often given less weight than hard metrics like billables and performance.  So, communication is at best loose, at worst destructive.

This webinar will cover:

• Articulating the desired culture of your firm and aligning these with legal business models
• Communicating to fit the situation – essential skills and adapting to your audience
• Understanding how to use communication to lead people