Strategy & Innovation

The tendency over the last decade has been for firms to focus on major transformation and innovation programmes to drive change. Some of these, especially at larger firms, have had some success but at tremendous cost in time, effort and (often) consulting fees.   More often, though, the most successful and transformative changes have been simple, straightforward, unglamorous and, primarily, unheralded.

As a technology provider keen to help more firms integrate technology with their core business strategy, here are five things I’ve learnt from firms who implemented successful strategies in 2018.

The 2018 research by Client Experience specialists CXINLAW has revealed some significant and very expensive service failings amongst Australian law firms.

Lawyers and leaders are better at critical thinking than they are at communicating or collaborating, and are challenged when it comes to finding creative solutions, according to research by the Australasian Legal Practice Management Association (ALPMA) and InfoTrack released at 2017 ALPMA Summit today.

Most law firms do not value creativity and have focused little effort on improving creativity at their firms—despite the fact that this is a critical skill in the process of producing and implementing new, useful ideas and trying new approaches to get things done, according to the preliminary results of research by the Australasian Legal Practice Management Association (ALPMA) and InfoTrack.