Operational Management

Operations | Process improvement | Facilities management, leasing, renovations | Project management | Change management | Risk management | Business administration and management

Article

20 June 2024

Why your law firm needs a CRM

Stephen Butler from RedView explains why your firm needs a CRM to handle the critical task of systematising your business development activities

Stephen Butler, Red Rain
Stephen Butler, RedView
Technology & Knowledge
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Article

11 June 2024

How Law Firms Can Navigate Anti-Money Laundering Regulations

This article unpacks the current AML regulations for law firms in Australia, and New Zealand, explains the best practices for implementing robust AML procedures, and lists the top AML tools available to Actionstep customers.

Actionstep
Operational Management
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Event Recording

14 May 2024

NZ | How AI-driven Tech Prevents Identity Theft, Fraud & Reduces Risk

Currently, a staggering 90% of identity document fraud are document spoofs (presentation attacks). These fraudulent IDs are presented digitally, such as on a mobile phone, or as physically altered documents....
New Zealand CPD
Operational Management
ACCESS
Event Recording

6 May 2024

The challenges with understanding and tackling Dark Data

Dark Data comprises untapped, unused data that organizations generate but fail to leverage or understand. This seminar is poised to unravel the complexities surrounding Dark Data, shedding light on the...
Practice Management and Business Skills, New Zealand CPD
Operational Management
ACCESS
Event Recording

29 February 2024

Money and matters: A lawyer’s guide to navigating Tranche 2

As Australia inches towards implementing Tranche 2 of the AML/CTF Act, law firms are starting to accept that it will be enacted in some form. Firms who have moved through...
Practice Management and Business Skills
Financial Management
ACCESS
Article
Actionstep Report Landing page

13 December 2023

Navigating Business Priorities for Australian Midsize Law Firms in 2024

Explore our key findings revealing a gap between priorities and investments—urging firms to strategise growth through targeted action in recruitment, client satisfaction, and technology.

Actionstep
Operational Management
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Event Recording

9 November 2023

AI & Legal Ethics

Join us for a thought-provoking course on the intersection of artificial intelligence and legal ethics. In the rapidly evolving landscape of legal practice, the integration of AI technologies brings about...
Ethics and Professional Responsibility, Practice Management and Business Skills, New Zealand CPD
Operational Management
ACCESS
Article

9 October 2023

Why Law Firms Should Build a Technology Ecosystem

Creating an ideal tech ecosystem is essential for your firm’s growth, legal practice, and overall business needs

Actionstep
Operational Management
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Event Recording

28 September 2023

Ethics First: Empowering Lawyers and Managers for Ethical Practice

In today’s complex legal landscape, practicing law ethically is of utmost importance. Law firms require effective practice management to ensure ethical standards are upheld, both for lawyers and the practice...
Ethics and Professional Responsibility
Operational Management
ACCESS
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